0 - 50: $8.00
50 - 100: $12.00
100 - 150: $18.00
Return and Exchange Policy
All items marked CLEARANCE and DISCONTINUED are FINAL SALES and cannot be returned (unless received in damaged condition).
If you refuse a shipment from the shipping carrier, you will be responsible for all shipping costs associated with returning the package.
Exchange an item to our retail store
For your convenience, purchases made through newkamman.com may be exchanged at our New Kam Man retail store located at 200 Canal Street, NY, NY (between Mott Street and Mulberry Street).
Exchange an item by mail (US only)
Purchases made through newkamman.com may be exchanged via by mail. Please include your original packaging slip.
Our return address is:
New Kam Man - Returns
200 Canal Street
New York, NY 10013
Customers are responsible for all return shipping costs, unless the items were shipped to you in error or if the products are defective/damaged. Once we receive your package, we will promptly process an exchange in accordance with this policy.